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Communications, Data Access and Processing

Facility Communications

We use Microsoft Teams as our communication platform because it is:

  • Included in Cornell’s Microsoft license so it is free to us and you
  • Available on all common mobile and desktop environments
  • Access is controlled by NetID via Cornell login
  • Lets us send broadcast and direct messages from the same platform
  • More convenient than email

Please use Teams channels to report outages, check for known issues, or to ask questions. Use the chat feature to send us direct messages. You can also video call us if you need remote assistance.

Please download the Microsoft Teams app now, and join the Chemistry Shared Facilities team using code l5kbex8 (the first character is a lower case “L”, not a capital “i”). If you run into any issues, talk to us before you go to your departmental IT staff. If you are unable or unwilling to use Teams, please share your concerns with us.

Accessing Bruker Data

Data generated under automation on the Brukers are automatically copied to a CIT fileshare when the acquisition completes. To access your data, connect to the fileshare from your computer. Fileshare access does not require VPN.

NEVER download data directly from the spectrometer workstation using a USB drive!

  • LC = left click
  • RC = right click (Ctrl+click on OSX)
  • Make sure you copy the slashes (\ vs. /) correctly

Windows

  1. Open File Explorer
  2. On WIN 10:
    1. RC on “This PC”
    2. LC on Map Network Drive
  3. On Win 11:
    1. LC on the three dots in the menu bar
      Location of "Map network drive" in Win 11
    2. LC onMap network drive
  4. In the window that opens set:
    1. Folder: \\files.cornell.edu\as\chm\nmr\Group
      • Replace Group with the last name of your PI. Exception: if you work for Song Lin enter SLin as the group
      • Note that the group is required. You do not have access to the “nmr” folder.
    2. Check “Reconnect at logon”
    3. If you do NOT log into your computer with your Cornell NetID and password check “Connect using different credentials”
    4. LC Finish
  5. If you get a password window click “Use another account”
  6. Enter Cornell\NetID as user and your netID password.
  7. You should see the fileshare listed among your drives in File Explorer. If you don’t, contact us for assistance before going to your departmental IT staff.

Mac/OSX

  1. Open Finder
  2. Click the “Go” Menu
  3. Click “Connect to server” near the bottom of the menu
  4. In the window that opens set:
    1. Server: smb://files.cornell.edu/as/chm/nmr/Group (where Group is the last name of your PI)
      • If you work for Song Lin enter SLin as the group
      • Note that the group is required. You do not have access to the “nmr” folder.
    2. User: cornell\netID
    3. Password: your NetID password
      If you get an authentication error, try using just NetID without the cornell\ part as your username.
  5. You should see the fileshare listed among your drives in Finder. If you don’t, contact us for assistance before going to your departmental IT staff.

Processing NMR data

The facility has a site license for MNova NMR & MS processing software.

The instructions below are for personal computers. Please contact us if you need to install MNova on a shared computer.

  1. Download the Cornell license files from cornell.box.com/v/mnova-licenses
  2. Download and install the most recent MNova release from https://mestrelab.com/download/mnova/
  3. In order to validate the licenses your computer needs to connect to our license server when:
    • you first install the licenses and
    • every 90 days after that.

    You MUST be on campus (wired, Eduroam or RedRover) or connected to the Cornell VPN to validate the license.

  4. Start MNova
  5. You should see the Registration Wizard pop up
  6. Click the Install button
  7. Navigate to the location where you saved the license file(s)
  8. Select a license and click Open
  9. Repeat the process to install multiple licenses. Please do not install the MS license unless you know that you will need it.
  10. Restart MNova to activate licenses

If you have any difficulties with MNova, please contact facility staff before going to Mestrelab support or your departmental IT staff.

Go back to changer instructions, or return to the main NMR training page.